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Structured OJTIn many cases, the
optimum answer to job-task training is a well designed, structured,
on-job-training (S-OJT) program. Structured OJT, as
addressed here, applies to job task training in organizations where the
tasks comprising the job are already being performed by existing
employees. In this situation, assuming that the tasks are accurately
defined and documented along with objective, observable performance
criteria, Structured OJT might be the optimum method for new employee
training. If you are considering
Structured OJT as a way of training, my suggestion would be to read all of
Group 1 Tips, paying particular attention to Tips 1 and
2. The second suggestion
would be to read all of Group 4 Tips.
Plan for maintaining the program.
Over time, the tasks and procedures associated with
most jobs change. Unless the materials comprising a structured OJT program are kept up
to date to reflect those changes, the effectiveness and efficiency are compromised. Depending upon the exact nature of the job in question, the compromise can range from
slight to catastrophic.
Trainer Guide.
The guide should contain a list of tasks to be
taught including the conditions under which the task must be performed and
well as the observable performance criteria. The Trainer Guide might also
include hints or suggestions to the trainer on teaching the
task.
Trainee Guides.
Trainee Guides should contain all
of the information in the Trainer Guide. In addition, the trainee guide
should have a place for the trainer to sign off for each task as it is
learned and performed without coaching by the trainee. Some organizations prefer to have
not only the Trainer but also a member of the management team evaluate and
sign off on task performance. On this subject, each organization must decide its own sign-off
procedure. My advice is to keep it as simple as
possible!
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